Main responsibilities: ► Developing business requirements. ► Providing documentation and process modelling. ► Run onsite workshops to elicit requirements and provide training. ► Customer relations – managing relationships with business clients. ► Writing and running test scripts. ► Ensuring compliance is met around confidentiality.
Key Achievements: Successfully delivered a new patient management system for use in a Victoria prison. Requirements were gathered onsite using workshops and interviews. Provided training and ongoing support to users.